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It’s five answers to five questions. Here we go…
1. Can you reject someone for including “servant of god” on their resume?
I recently saw a question come up somewhere else about receiving a candidate’s resume that included the phrase “servant of god” prominently under their name, with no connection to work experience or job-relevant context. I understand that religious identity cannot be used as the basis for hiring decisions, but can you consider a person’s judgment in including something like that on their resume or must you entirely disregard it?
Technically you should disregard it. I completely get what you’re saying — you wouldn’t be rejecting them for their religion, you’d be rejecting them for their bad judgment in injecting religion somewhere it doesn’t belong — but you risk being on shaky legal ground if you’re trying to split those hairs in court one day. If the person otherwise would be someone you’d advance to an interview, theoretically you should do that and then probe into how well they’ll be able to work respectfully with people with different beliefs. (That said, in my experience the people who include stuff like this on their resumes tend not to be the strongest candidates anyway, even when you remove that.)
2. I’m new, my team is leaving, and I’m alone with super important work that I can’t do on my own
I work part-time for local government in the UK doing a very niche job. My colleagues, Amy and Clara, have been here for 20-30 years. I was brought in, initially temporarily, because new legislation meant the amount of work might be a stretch for two full-timers, but wouldn’t quite justify three. I was made permanent at the start of this year.
About 60% of our work needs to be handled immediately or as close to it as possible, definitely on the day it arrives. 25-30% can be delayed slightly, but there is a 28-day statutory time limit so not by much. The rest is “nice to have” but can be ignored indefinitely. I’m still learning to do parts of the job – when I started, there were no process documents because Amy and Clara had been doing it so long. I’m writing them as I learn.
Unfortunately, Clara had a medical emergency this spring. She’s currently signed off until September, but she may end up being medically retired. Until we know for sure, her job can’t be replaced. Amy and I have been working alone since then and it’s busy but just about manageable. Amy applied for partial retirement for this year, working part-time with a job share coming in to make up the full-time role, but was refused so she will be taking full retirement come September. Her job won’t be advertised until she leaves. That means come September I might be the only one in the department.
I have a couple of energy-limiting disabilities which mean I can’t do more hours and management is aware of this. I had to spend a week alone at the beginning of this month and I’m still recovering from it. There were draining things happening at home as well, but a couple of times I closed my laptop for the day and burst into tears because I was too tired to stand up. Trying to keep up with work that was a stretch for two full-timers in my 21 hours a week will be almost impossible and could lead to a terrible physical crash. I know my boss, River, will support me any way she can. She tried to getting our professional contacts to only call during set hours and either email or leave a voicemail if I couldn’t answer, but they just wouldn’t stick to it. Hiring moves at a snail’s pace so I could be alone for a while. We deal with bereavement so not everyone wants the job, though I love it. I don’t want to drop any balls when we deal with people at the worst time in their lives.
I’m fortunate to have time for us to plan. I know if I ask for any accommodation River will fight to get it for me. I can already WFH whenever I need to. But I don’t know what would help other than more staff sooner. What can I ask for that will help protect my health and keep at least a skeleton of the service running?
There are only two real options that will solve this, and that’s how you should frame it to River: they either bring in more temporary help (like they did with you originally) or everyone accepts that the amount of work being produced will be one-third what it was when there were three of you (or, more realistically, less than one-third because you’re still learning the job). If there are statutory requirements for when things must be handled by, the only option is for them to bring in more temporary help. If they choose not to, that does not mean that you need work yourself to exhaustion to somehow handle an unrealistic workload; what it means is that you need to be very up-front with your management about what will and won’t be getting done and let them decide how to handle that.
Anything else will just be a band-aid on the problem, and not even a very good band-aid.
3. I think one of my employees might be trans — how can I signal support?
I have reasons to think one of my reports might be trans. Without going into too much detail, I discovered this entirely by accident. I went to YouTube looking for streams of a video game I enjoy, and found a small channel was streaming that game. The streamer had their camera on, and I recognized both their face and their voice; but when I know them as, shall we say, Jane, the chat called them Tarzan. The chat referred to them with he/him pronouns, and their bio said that they were called Tarzan and used those pronouns.
I didn’t reveal myself, first because if I were streaming in my free time, I certainly wouldn’t want coworkers to pop into the chat, let alone someone I report to. Then because if they are actually a trans man, and not a cis woman as they present themselves as at work, I wouldn’t want to cause them anxiety by telling them I know.
I believe it’s everyone’s right to reveal their gender identity in their own time, or to not reveal it at all. The company we work for is known to lean on the conservative side, although the workers themselves have progressive views.
There is no reason to fear they could lose their job if they came out; we are not in the U.S. and there are strong laws against such discrimination. However, they could have a multitude of reasons not to come out. At the same time, I assume forcing yourself to be closeted at work would be terrible for your mental health, and I’d like to let them know it’s safe to do so. I’m not sure how to balance “wanting to let them know it’s safe to come out” and “respecting their privacy”. What would you recommend?
Yeah, definitely do not tell them what you found or put them in a position where they have to talk to you about it if they didn’t choose that 100% on their own. However, you can certainly do things to indicate that you’re a safe person and an ally — which could include putting up a rainbow sticker, wearing a t-shirt with an equality message, adding pronouns to your signature, making sure your whole team knows your company offers same-sex partner benefits and trans-affirming healthcare if they do, or so forth (and obviously making a point of speaking up if someone says something bigoted and of not tolerating bigotry on your team).
These are good things to do regardless, because you may have other LGBTQ+ employees on your team who would appreciate knowing you’re an ally.
4. Colleagues complain to me about RTO when I have no control over their area
I work at one of the largest national telecoms. About 2.5 years ago, there was a company-wide mandate for return to office three days a week. The policy, which we all had to sign and was rolled into our yearly code of conduct training, very explicitly called out that there was no proration. If you missed a day because of vacation, holiday, or illness, you still had to go into the office three days a week. How the three days worked was up to each VP, and if the VP didn’t care, their directors would make the decision for their org. My VP has taken the coffee badge approach and as such, my org has a very easy “go into the office three times, stay for a meeting, and then just go home” practice. My VP has also directly call the lack of proration stupid to his boss, who has agreed but is not wasting his time on trying to change that. Other VPs have taken a firmer stance of specific days.
Recently, HR announced that they would be reaching out to every employee and their VP who are under 60% year-to-date in office presence. They will have to get enough in-office days until they are at 60% in office by the end of the year.
My org is spread out across the country in different offices, and I go to a small office where there are a lot of different orgs. One is a small cluster of a back-office team for the customer care team. Their VP has very specific days in office and those who are below 60% will be put on a PIP. The six members of this team have complained heavily about this. Their leadership team is physically located elsewhere but appears to heavily involved with them remotely.
Due to the lack of their leadership’s physical presence, they have targeted their complaints at the senior leadership in the office, although none of us are in their orgs. We have no overlap, oversight, or knowledge on how their org works.
I have suggested telling their manager, their director, or HR their complaints. I have advised them that the policy has said that since day one, and while it hasn’t been enforced, it’s not unknown or a surprise. I know other people in senior leadership have explained this as well.
I got accused of writing their complaints off and not helping them today. Which is true. Do I think their VP is overly strict with the policy? Yes. Is the VP within their rights? Also yes.I have no desire to get involved in this and wouldn’t appreciate the outside involvement from a director not in my department in my org. Besides just repeating myself, is there any other way to handle this? I’m literally just a director in the same physical office space — we say hi at the coffee station.
“Like I’ve explained, I have zero ability to influence this in your org. You’d need to take it the people who can do something about it — your management or HR.”
If you say that a couple of times and the same people keep raising it with you anyway, you might need to just keep saying, “Again, I don’t have any control over this, and it doesn’t make sense to be raising it with me.”
5. How do I network in limited time?
I am currently one of the many federal employees searching for a new position. I have heard of the 80% / 20% rule — that when looking for a job, you should spend 80% of your time networking and 20% applying for positions. However, I never know how to keep in contact with someone new I meet networking other than offering to volunteer for them. As I’m looking mainly in the environmental and climate fields with a lot of nonprofit organizations, this makes sense as an offer. However, I only have a limited amount of time to volunteer and am already involved with multiple organizations! How can I build and continue a professional relationship with people that I wouldn’t have in my current job without making endless offers of my limited time?
Whoa, no! Volunteering is definitely one way to network — and it’s a great one — but it can’t be your default offer to everyone you want to network with or you’d have no time for the rest of your life.
The idea that 80% of your job search should be networking isn’t true for the vast majority of fields. (I do think it’s true in some, but not most.) You should spend some time networking, but you definitely don’t need to aim for it to be 80% of your efforts, or even 50% of them.
Keeping in touch with contacts mostly means checking in periodically, seeing how they’re doing, giving them an update on your own work, helping them out when you can, and letting them know what you’re looking for when you’re searching. With some people, it’s only going to be appropriate to do that once or twice a year and more frequently would be annoying — and that’s okay! You can aim for once or twice a year with most people unless something specific comes up that makes them an obvious person to get in touch with again.
Related:
is networking overrated?
how do I stay in touch with former managers?
The post rejecting someone for including “servant of god” on their resume, I can’t do my team’s important work on my own, and more appeared first on Ask a Manager.